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Terms & Conditions

For Services Effective 1st January 2020

  1. All clients will be deemed to have accepted doggedly terms and conditions on signature of the Registration and Waiver Form.
  2. The Client is solely responsible for any and all harm or damage caused by their dog while it is under the care of doggedly, or is using any other services provided by doggedly, and agrees to indemnify doggedly in full against any liability arising from such harm or damage to third parties.
  3. The Client agrees that, in admitting their dog, doggedly has relied on the Client’s representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other
  4. All dogs will be subject to an initial assessment by doggedly staff prior to using doggedly. doggedly reserves the right to refuse admission to any dog deemed in their absolute discretion to be, or have the potential to be, dangerous or disruptive.
  5. The Client agrees to notify doggedly immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.
  6. doggedly offer services where dogs co-mingle in groups and the Client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored to avoid injury, but scratches, punctures, torn ligaments, or other injuries may occur despite the best supervision.
  7. doggedly will only let dogs off the lead once an ‘off the lead consent form’ has been signed, and will remain at the discretion of doggedly staff.
  8. The Client is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of doggedly, together with any associated costs e.g. call-out charges. The Client authorises the staff of doggedly to seek such veterinary advice and/or treatment as they deem necessary; where possible this will be carried out by the Client’s usual/preferred vet, but this cannot be guaranteed (e.g. in an emergency) and the Client accepts that the staff of doggedly may at their discretion use any registered vet. The Client agrees to pay all such costs immediately upon pick-up of their dog, or by agreement with the proprietor.
  9. Bitches may not attend doggedly while in season or pregnant and doggedly reserves the right to refuse admission if these criteria are not met.
  10. The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The Client further agrees to notify doggedly immediately of any infectious and/or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to: Distemper, Hepatitis, Kennel Cough (Bordetella), Parvovirus, Corona virus, worms, Lyme disease, Fleas, Pregnancy, Infectious Skin Diseases and Intestinal Parasites. doggedly reserves the right to refuse admission until satisfied that the condition is resolved.
  11. Full payment for services (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice (for dog walking clients) via cash, cheque or bank transfer. If payment is not made within this time 2.5% of the total bill will be added for each day that payment is overdue.
  12. Clients are required to provide secure collars on their dogs at collection, with the doggedly ID tag attached. Should pets require any additional supplies whilst in the care of doggedly, these will be purchased and added to their invoice.
  13. The Client agrees that doggedly is not responsible for any lost, stolen, or damaged leads, collars, tags, clothing or any other item left with their dog.
  14. The Client agrees to ensure their dog has not eaten in the hour before pick up by doggedly to ensure sufficient time to digest food before any exercise or play. Failure to do so may result in the potentially life-threatening condition Bloat (Gastric Torsion).
  15. The Client agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.
  16. The Client agrees that, by signing the key holder waiver form this will indemnify doggedly in full against any liability arising from loss or damage to the property or its contents, in present and future circumstances.
  17. The Client consents to their dog being photographed, videoed, and/or used in any media or advertising by doggedly without prior approval. All such media remain the property doggedly.
  18. No variation of these Terms and Conditions will have effect unless confirmed by doggedly in writing.

Covering Bordon, Liphook and the surrounding Area